Main responsibilities:
- Implement and customize IBM Watson AIOps
- Work with cross-functional teams to resolve IT incidents more proactively.
- Improve problem detection.
- Create and maintain machine learning models for predicting and preventing IT issues. Optimize AIOps Performance:
- Ensure AIOps systems perform optimally.
- Provide support during testing
- Customize Watson AIOps to meet specific organizational needs.
Requirements:
- Strong knowledge of artificial intelligence, machine learning, and data analytics.
- Proficiency in programming languages such as Python/JavaScript/Java/Shell for automation.
- High-level troubleshooting skills to resolve issues without relying on patches or R&D.
- Proficiency in IBM NetcoolSuite, including NOI, DASH, OMNIbus, and IMPACT.
- Coordination experience with ARS/Remedy/ITSM Ticketing environments.
- IBM Watson AIOps certification or relevant AI and machine learning certifications.
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
- Familiarity with DevOps and CI/CD processes.
- Knowledge of ITIL (Information Technology Infrastructure Library) practices.
- Previous experience in a similar role within a large-scale enterprise environment.
- Fluent in English
Benefits:
- Attractive salary package;
- Per diem - in case of travel;
- Meal vouchers;
- Annual bonus based on company performance and individual achievements;
- Reimbursement for access to gyms/fitness centers across the country;
- Reimbursement for kindergarten and afterschool;
- Professional growth opportunities such as training, online courses, conferences.
Please send your CV to the email address:
