Our open positions:
Location:
Timisoara, Romania
Department:
SSD
RESPONSIBILITIES
-
- 24*7 Alarm monitoring of MW/Transport elements.
- Ticket creation, cancelling, clearing, resolving, and closing incident records.
- Escalate critical/major incidents based on escalation matrix with all stakeholders.
- Diagnosis of all minor, major and critical alarms.
- Troubleshooting of RAN faults under guidance of senior engineers.
- Follow and adhere SLAs and KPIs for Network alarms and Customer complaints.
- Co-ordinate with service operations center team for the tickets raised for service and performance alarms.
- Raise tickets as a part of problem management for recurring faults
- Resolve the tickets and incidents by analysis and identification techniques.
- Responding to an alarm notification to evaluate the impact of the alarm.
SKILL AND KNOWLEDGE:
-
- Transmission IP work experience is an advantage.
- Should have an operations experience in following technologies implemented in Mobile network.
- SDH / SONET
- DWDM / WDM / MUX
- Microwave SDH / PDH
- Device level experience for any of following mentioned network elements in transmission equipment’s like Huawei, Nortel, ALU, Marconi, Ericsson, Nokia etc.
- Should have basic understanding of mobile backhaul network on MPLS, Ethernet, ATM, TDM.
- Have good analytical and technical issue resolution skills.
- Should have user level knowledge of OSS / NMS tools, preferable to have experience on Netcool, Remedy
- Good communication skills and process orientation
- English writing and speaking skills
Your benefits::
- Hybrid working program or remote if you are not from Timisaora
- Attractive salary package
- Meal tickets
- Private medical insurance business package
- Reimbursement for full access to gyms/fitness centers across the country
- Reimbursement for kindergarten and after school
- Reimbursement for the parking spaces
- Professional growth opportunities such as trainings, online courses, conferences.
We are looking forward to receiving your application here jobs@deltatelgroup.com
Location:
Timisoara, Romania
Department:
Software Services & Delivery
What you will do:
Is a engineer responsible to perform network degradation analysis based on an event called alert or a ticket. During the analysis it is necessary to identify the cause of the degradation and to take the necessary action according to technical instruction and the process in place. This action should clear the degradation appeared at a cell/sector/site level. All the actions are registered in the tool used to treat/follow the alerts and these actions are having a description in a dictionary of actions. If the diagnostic and the following actions were correct identified normally the next action would be to close the alert as the degradation disappeared. In case that the competence level is not enough performance engineer should create a TT (Trouble Ticket) and send it to the responsible group, according to the interaction matrix.
Requirements:
- Strong technical understanding required of GSM/GPRS/UMTS/LTE system architecture;
- Proven operations/engineering experience working for a Network Operator or Supplier environment;
- Good analytical skills for extracting, processing and manipulating data;
- Proven experience of MS Office;
- Good understanding of Operational and Customer Experience issues related to mobile radio networks;
- Prior competence in using Operational, Performance and Incident tools;
- Must have depth of knowledge and understanding in new technology, services and platforms;
- Undertake complex analysis of telecom/IT technology based problems;
- Great comunicational skills as it might be needed to offer support to field technicians (from customer or other subcontractors);
- French language as a must, A2-B1;
- English language is a plus.
- Work from home some days of the week during the pandemic;
- Attractive salary package;
- Meal tickets;
- Yearly bonus based on company growth and individual achievements;
- Private medical insurance business package;
- Reimbursement for full access to gyms/fitness centres across the country;
- Reimbursement for kindergarten and after school;
- Reimbursement for the parking spaces;
- Professional growth opportunities such as trainings, online courses, conferences.
If you are looking to join a company that is looking to compete with the best, overcome limits and exceed expectations, please let us know. We will contact you at your earliest convenience!
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
Timisoara, Romania
Department:
Software Services & Delivery
Responsabilitati principale:
- Monitorizeaza performata retelelor pentru operatorii mari de telecomunicatii din Europa
- Identifica si documenteaza factorii perturbatori retelei
- Initeaza catre echipele suport urmatoarele etape pentru rezolvarea incidentelor
- Se asigura ca toti pasii sunt parcursi pentru rezolvarea factorilor impactanti retelei
Cerințe:
- Experiență în domeniul telecomunicatiilor – prezinta avantaj
- Cunostinte generale arhitectura sistem 2G/3G/4G – prezinta avantaj
- Abilități de comunicare pentru a oferi suport tehnic
- Experiență în MS Office (Word/Excel)
- Limba franceza obligatoriu nivel mediu
- Limba engleză este un plus
Oferim:
- Formare tehnica
- Posibilitatea de a lucra hybrid
- Posibilitatea de a lucra Full Time sau Part Time;
- Tichete de masă;
- Asigurare medicală privată;
- Primă de Crăciun;
- Bonus de performanță;
- Decontatea unor beneficii: gradiniță/program after school, activități sportive/ culturale, parcare/ transport, ochelari/ letile sau stomatologie.
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
Timisoara, Romania
Department:
Software Services & Delivery
Main requirements:
- Preferred MsC diploma in technical domain;
- English skills at upper intermediate level;
- Ability to learn;
- Analytical skills;
- Communication skills;
- Teamwork attitude in global, multicultural environment;
- Basic telecom knowledge: Cloud CORE architecture and service types;
- Basic IP knowledge: IP Network, Cloud architecture;
- Basic IT services process knowledge;
- Readiness to work 12h shifts including weekend and holidays;
- Basic Microsoft Office knowledge.
What we offer:
- Full flexibility to work from home if desired;
- Attractive salary package;
- Meal tickets;
- Yearly bonus based on company growth and individual achievements;
- Private medical insurance business package;
- Reimbursement for full access to gyms/fitness centers across the country;
- Reimbursement for kindergarten and after school;
- Reimbursement for the parking spaces;
- Professional growth opportunities such as trainings, online courses, conferences.
We are looking forward to receiving your application!
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
Timisoara
Department:
Software Services and Delivery
DELTATEL is a company specialized in providing services that enable operators, large companies and public institutions to offer voice, data and video communication solutions to end users.
In the last few years DELTATEL has also become an equipment supplier, becoming a partner of several companies such as Juniper, Cambridge BNL, Fusan, Syneto, etc thus moving to a new stage in its development, offering turn-key solutions which include equipment and services.
The goal of each project carried out by DELTATEL is to obtain the highest degree of satisfaction, both in terms of business needs and in terms of human interaction and collaboration between employees.
We are looking for a new colleague who have a passion for making things work and is willing to contribute with creative, out of the box solutions to problems arising in a dynamic environment.
As a Business Analyst you will work closely as a bridge between business and Group IT stakeholders providing business analysis services within a project or within tactical /operational context
Main Responsibilities:
- Business requirement analysis, business case development, and the ability to make recommendations on tech products.
- Proven expertise in business process and/or data modelling
- Flexibility to the constant changing needs of the organization
- Develop and maintain effective working relationships with all levels of staff
- Accountable for on time delivery of high quality business requirements
- Accountable for Requirements Management during the project lifecycle, includes both functional and non-functional requirements.
- Manage Traceability throughout the project lifecycle
- Accountable for delivering high – quality business analysis
Desired profile:
- 2-3 years of experience as an IT Business Analyst
- Strong English (written & verbal)
- Ideally diverse experience in various domains
- Detail oriented and analytical skills
- Support and align efforts to meet customer and business needs
- Good influencing, communication and team-working skills at all levels. Strong negotiation skills and proven track record in getting decisions / sign-off
- Your benefits:
- Hybrid work program;
- Attractive salary package;
- Meal tickets;
- Private medical insurance business package;
- Reimbursement for full access to gyms/fitness centers across the country;
- Reimbursement for kindergarten and after school;
- Reimbursement for the parking spaces;
- Professional growth opportunities such as trainings, online courses, conferences.
We are looking forward to receiving your application!
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
International Projects
Department:
Telecommunications & Infrastructure
DELTATEL is a company specialized in providing services that enable operators, large companies, and public institutions to offer voice, data, and video communication solutions to end-users.
The goal of each project carried out by DELTATEL is to obtain the highest degree of satisfaction, both in terms of business needs and in terms of human interaction and collaboration between employees.
Our Business unit increased a lot its national exposure, therefore we are eager to welcome new talented colleagues to our Team. In this role, you will work closely with the field projects department (end clients, support offices). You’ll be able to work independently and be conversant in the alignment of antennas using specifics tools and also testing feeders for all networks using Site-master.
Main Responsibilities:
- Installation and commissioning telecommunications systems and related equipment;
- Identify technical faults through diagnostic testing;
- Running routine tests on telecommunications systems to ensure that all services are functioning at optimal levels;
- Follow the customer guidelines regarding quality of services and follow strictly all Hardware & Software requirements
- Work independently without back office support if the case
YOUR BENEFITS:
- Attractive salary package;
- Meal tickets;
- Company car;
- Free accommodation;
- Yearly bonus based on company growth and individual achievements;
- Private medical insurance business package;
- Reimbursement for full access to gyms/fitness centers across the country;
- Reimbursement for kindergarten and after school;
- Reimbursement for the parking spaces;
- Professional growth opportunities such as training, online courses, conferences;
- Undetermined period Labor Contract as Deltatel Group employee;
- Free full professional equipment at your disposal.
Requirements:
- Previous experience in Telecom or IT related fields represent an advantage ;
- Technical studies represent an advantage;
- Good English skills;
- Driving license category B is mandatory;
- Comfortable with working at heights.
We are looking forward to receiving your application!
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
International Projects
Department:
Telecommunications & Infrastructure
DELTATEL is a company specialized in providing services that enable operators, large companies, and public institutions to offer voice, data, and video communication solutions to end-users.
The goal of each project carried out by DELTATEL is to obtain the highest degree of satisfaction, both in terms of business needs and in terms of human interaction and collaboration between employees.
Our Business unit increased a lot its national exposure, therefore we are eager to welcome new talented colleagues to our Team. In this role, you will work closely with the field projects department (end clients, support offices). You’ll be able to work independently and be conversant in the alignment of antennas using specifics tools and also testing feeders for all networks using Site-master.
Main Responsibilities:
- Repairing, installing, modifying, and upgrading companies’ telecommunications systems and related equipment.
- Identify technical faults through diagnostic testing and order replacement components as needed.
- Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels and according to customer requirements.
- Follow the company guidelines regarding quality of services and follow strictly all H&S requirements.
- Investigating and resolving customers’ complaints in a timely manner.
- Work independently without back-office support if the case.
- Traveling to customer premises or site locations as agreed with the managers( planning) (national and international delegations)
YOUR BENEFITS:
- Attractive salary package
- Meal tickets
- Company car
- Free accommodation
- Yearly bonus based on company growth and individual achievements
- Private medical insurance business package
- Reimbursement for full access to gyms/fitness centers across the country
- Reimbursement for kindergarten and after school
- Reimbursement for the parking spaces
- Professional growth opportunities such as training, online courses, conferences
- Undetermined period Labor Contract as Deltatel Group employee
- Free full professional equipment at your disposal
Requirements:
- Previous experience in Telecom or IT related represents an advantage
- Technical studies represent an advantage
- Experience in a similar role is a big advantage
- Field projects experience represents an advantage
- Good knowledge of Telecom Equipment’s
- Good English skills
- Driving license category B is mandatory
- Comfortable with working at heights
We are looking forward to receiving your application!
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
International Projects
Department:
Telecommunications & Infrastructure
DELTATEL is a company specialized in providing services that enable operators, large companies, and public institutions to offer voice, data, and video communication solutions to end-users.
The goal of each project carried out by DELTATEL is to obtain the highest degree of satisfaction, both in terms of business needs and in terms of human interaction and collaboration between employees.
Our Business unit increased a lot its national exposure, therefore we are eager to welcome new talented colleagues to our Team. In this role, you will work closely with the field projects department (end clients, support offices). You’ll be able to work independently and be conversant in the alignment of antennas using specifics tools and also testing feeders for all networks using Site-master.
Main Responsibilities:
- Repairing, installing, modifying, and upgrading companies’ telecommunications systems and related equipment.
- Identify technical faults through diagnostic testing and order replacement components as needed.
- Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels and according to customer requirements.
- Follow the company guidelines regarding quality of services and follow strictly all H&S requirements.
- Investigating and resolving customers’ complaints in a timely manner.
- Work independently without back-office support if the case.
- Traveling to customer premises or site locations as agreed with the managers( planning) (national and international delegations)
YOUR BENEFITS:
- Attractive salary package
- Meal tickets
- Company car
- Free accommodation
- Yearly bonus based on company growth and individual achievements
- Private medical insurance business package
- Reimbursement for full access to gyms/fitness centers across the country
- Reimbursement for kindergarten and after school
- Reimbursement for the parking spaces
- Professional growth opportunities such as training, online courses, conferences
- Undetermined period Labor Contract as Deltatel Group employee
- Free full professional equipment at your disposal
Requirements:
- Previous experience in Telecom or IT related represents an advantage
- Technical studies represent an advantage
- Experience in a similar role is a big advantage
- Field projects experience represents an advantage
- Good knowledge of Telecom Equipment’s
- Good English skills
- Driving license category B is mandatory
- Comfortable with working at heights
We are looking forward to receiving your application!
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
United Kingdom
Department:
Telecommunications & Infrastructure
DELTATEL was founded more than 17 years ago to serve the telecommunication industry, to connect people and build bridges between them. Specialized in providing services that enable operators, large companies and public institutions to offer voice, data and video communication solutions to end users.
Given the fast-passed business environment, today, DELTATEL offers top solutions, services and products to companies and organization across the world, helping them throughout their digital transformation journeys.
The goal of each project carried out by DELTATEL is to obtain the highest degree of satisfaction, both in terms of business needs and in terms of human interaction and collaboration between employees
In the last few years DELTATEL has also become an equipment supplier, becoming a partner of several companies such as Juniper, Cambridge BNL, Fusan, Syneto, etc thus moving to a new stage in its development, offering turn-key solutions which include equipment and services. Our Telecommunications & Infrastructure Business Unit increased a lot its international exposure, therefore we are eager to welcome new talented colleagues in our Team.
In this role, you will work closely with the field projects department ( end clients, support offices ) for the biggest British Telecom Company in UK. You’ll be able to work independently all around UK using our logistics, Telecom equipment’s and knowledge. This role is fully remote, covering an area between 10 up to 200 miles; therefore you’ll have home base proximity.
Main Responsibilities:
- Installation and commissioning telecommunications systems and related equipment;
- Identify technical faults through diagnostic testing;
- Running routine tests on telecommunications systems to ensure that all services are functioning at optimal levels;
- Follow the customer guidelines regarding quality of services and follow strictly all Hardware & Software requirements
- Investigating and resolving customers’ complaints in a timely manner
- Work independently without back office support if the case
- Travelling on UK national telecom sites as agreed with the managers and the clients
YOUR BENEFITS:
- Undetermined period Labor Contract as Delta Pro Tech UK employee
- Company car
- Free full professional equipment at your disposal
- Discount for Glasses / lenses and / or Dentistry
- Discount sports / maintenance or cultural activities
- Discount for family travel
- Discount for kindergarten and after-school programs
- Christmas bonus for the employees
Requirements:
- Settled, pre-Settled, Residency in UK represent an advantage but it’s not mandatory
- Previous experience in Telecom or IT related fields is a big advantage
- Good experience ( min 1 year ) in a similar role is a big advantage
- Field projects experience (min 1-2 years) represents an advantage
- No rigging work needed, reduced ladders climbing on buildings if necessary
- Good knowledge of Telecom Equipment’s and RAN systems
- Good English skills
- Driving license cat.B is mandatory
We are looking forward to receiving your application!
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
Timișoara
Department:
Software Services & Development
DELTATEL is a company specialized in providing services that enable operators, large companies and public institutions to offer voice, data and video communication solutions to end users.
In the last few years DELTATEL has also become an equipment supplier, becoming a partner of several companies such as Juniper, Cambridge BNL, Fusan, Syneto, etc thus moving to a new stage in its development, offering turn-key solutions which include equipment and services.
The goal of each project carried out by DELTATEL is to obtain the highest degree of satisfaction, both in terms of business needs and in terms of human interaction and collaboration between employees.
We are looking for a new colleague who have a passion for making things work and is willing to contribute with creative, out of the box solutions to problems arising in a dynamic environment.
In this role, you will provide incident management and service restoration support. You have to manage end-to-end resolution of an incident including support provided by non-GNOC organizations and to manage the Root Cause Analysis (RCA) for Network outages, drive Lesson Learned and corrective actions.
Main Responsibilities:
- Drive complex outage and restore the services in synchronization with the customer, partners and Technical Support Operations;
- Play the role of Outage Manager, if required, to ensure effective coordination of resources involved in trouble resolution;
- Resolve incidents within defined time period, and escalate unresolved incidents to Technical Support Operations, Outside Equipment Manufacturer (OEM), third-party providers, etc;
- Manage the communication during incidents, for ongoing tickets or when requested;
- Produce Incident Reports, conduct RCA analyze and Lesson Learned;
- Reviewing and auditing the process;
- Producing management information, including KPIs and reports;
- Monitoring the effectiveness of incident management and making recommendations for improvement and actions tracking;
- Driving, developing, managing and maintaining the major incident process and associated procedures;
- Ticket backlog management and push for resolution aged tickets;
- On call duty for out of hours incidents;
- Provide inputs for the ticket handling quality assessment.
YOUR BENEFITS:
- Hybrid working prohram;
- Attractive salary package;
- Meal tickets;
- Yearly bonus based on company growth and individual achievements;
- Private medical insurance business package;
- Reimbursement for full access to gyms/fitness centers across the country;
- Reimbursement for kindergarten and after school;
- Reimbursement for the parking spaces;
- Professional growth opportunities such as trainings, online courses, conferences.
Main requirements:
- Minimum 2-3 years of Core Incident Management experience;
- ITIL based framework experience;
- Ability to document information;
- Experience in Incident management & coordination;
- Network troubleshooting & problem isolation;
- Knowledge of NOC/GNOC tools: ITSM, Dashboard, EIF, and other platform tools;
- Good understanding of telecommunications / network / information technology solutions & product;
- English is mandatory;
- German/ French is a plus.
We are looking forward to receiving your application!
Please send your CV to the email address: jobs@deltatelgroup.com
Location:
Timișoara
Department:
Software Services & Development
DELTATEL is a company specialized in providing services that enable operators, large companies and public institutions to offer voice, data and video communication solutions to end users.
In the last few years DELTATEL has also become an equipment supplier, becoming a partner of several companies such as Juniper, Cambridge BNL, Fusan, Syneto, etc thusly moving to a new stage in its development, offering turn-key solutions which include equipment and services.
We are looking for a new colleague STUDENT OR GRADUATE who has a passion for making things work and is willing to contribute with creative, out of the box solutions to problems arising in a dynamic environment.
In this role, you will work independently with the responsibility for solving customer request cases and reporting according to processes.
Main Responsibilities:
- Propose and verify radio site solution (2G/3G/4G Nokia SRAN) in order to SWAP the existing cabinets and upgrade the site according to customer’s demand;
- Video assistance/pilot for field engineers during site surveys;
- Proactively assist the customer and local project team with technical issues that may arise with their solution implementation;
- Choose a technical solution according to the site layout and particularities;
- Assistance for field staff during various implementation activities, planned works and related-troubleshooting;
- Creating, updating and identifying solutions in order to successfully deliver all designated tasks;
- Ensure accurate and timely site documentation verification as per technical instructions received from both customers and internal management;
- Ensuring that the site documents are delivered within the contractual deadlines
- Propose/develop/ verify/implement new work instructions and any change/evolution related to them
- Propose improvements to processes
YOUR BENEFITS:
- Full flexibility to work from home if desired;
- Attractive salary package;
- Meal tickets;
- Yearly bonus based on company growth and individual achievements;
- Private medical insurance business package;
- Reimbursement for full access to gyms/fitness centers across the country;
- Reimbursement for kindergarten and after school;
- Reimbursement for the parking spaces;
- Professional growth opportunities such as trainings, online courses, conferences.
Main requirements:
- Bachelor’s Degree in Engineering, Engineering Technology, Telecommunications, Computer Science or Information Technologies
- Previous experience with multivendor RAN technology is a plus (Nokia, Huawei, Ericsson, ZTE)
- Ability to deliver necessary knowledge transfer within the team
- Ability to work after clear work instructions and under clear timelines
- Ability to multitask
- Strong MS Office Suite knowledge (Excel, Word)
- Strong computer skills (SW installation, PC installation, desktop tools installation)
- English Level: at least B2 level – is mandatory.
- French Level: at least B1 level – is mandatory.
We are looking forward to receiving your application!
Please send your CV to the email address: jobs@deltatelgroup.com
